Returns

At Petrol Threads we a truly bespoke brand. We don't have a warehouse full of products, but instead we hand print your clothing when you order. Because of this, we ask you to please choose your design and size carefully. We provide all of the sizing information you need and are happy to answer any questions you have before you order. 

But, we know sometimes the size you order just isn't right for you. 

You can return your clothing within 30 days for a refund. Just make sure your items are unworn, unwashed and still have tags attached. And if you want your item in a different size, we ask you to submit a return request and once approved, go ahead and order the new shirt. We find it's faster and easier for both of us to refund your first order, and have you place a new one for the right size.

So, here's how it works.

To submit a return request click the button below and then request a return.

1. Log in to your account:

  • In the "Email" field, enter your email address, and then click "Continue".
  • In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
  • Go back to the online store, and then enter a six-digit verification code.

2. Click the order that you want to submit the return for.

3. If your order has more than one item, then select the items that you want to return.

4. Select a return reason and add a note for the store.

5. Click "Submit request".

When your return request is approved you receive an email with shipping instructions. After the product is returned, you receive a refund.